The following testimonials are taken from emails and letters of thanks, sent by clients to Sussex Funeral Services, following the funerals of their loved ones.
The emails and letters for each of the responses, are available for perusal, as are the contact details of those providing the feedback for references if required.
Obviously where individuals are to be contacted for references, unless stated otherwise, permission will be sought to provide personal details for the purposes of references. We always protect the personal contact details of our clients.
“Myself and my family would like to add to the previous comments about Phil and his staff at Sussex Funeral Services. We couldn’t have asked for a kinder, more compassionate service. We had done our ‘homework’ prior to our dear Dads passing as he was terminally ill. Phil wasn’t at all phased by a visitation from myself and two sisters ‘checking him out’ at his office in Hove! When the time came, he struck absolutely the right balance of listening to our requirements and translating them into action, providing a service that was second to none, even out of hours. He was a fantastic celebrant and worked closely with us so we could provide a fitting tribute for our dad, finding a wonderful mezzo soprano to sing one of dads favourite pieces. So many people said that it was the best funeral service they had ever been to. I cannot recommend him and his lovely assistants, Sarah and Emma more highly. At a time of devastating loss, we couldn’t have been in more caring hands and they really did go the extra mile. Thank you from the bottom of our hearts. Beth Harrison on behalf of The Harrison family.”
“Thank you Philip, you allowed my Father’s service to be held with dignity and I appreciate your personal touches and care in making the necessary arrangements completely bespoke to my needs. I chose Sussex Funeral Services based on other people’s comments, and I am glad I did. You have an obvious passion for your vocation, which made the service a memorable one in all the right ways. From the start of the arrangements, you listened to my requests before giving me options to think about, then guided me through the process and made a difficult situation very bearable. All family and friends who were able to attend the service commented how well everything was arranged, and they were impressed with your professionalism and compassionate delivery. I am happy to say Philip was the right choice for arranging the service and acting as the celebrant, I would highly recommend Sussex Funeral Services. Thanks again Philip, you are a credit to your profession”
“I found Philip and Sally very compassionate and understanding.Philip’s eulogy at my mothers’ service was sensitive,heartfelt and very moving.In fact i do not think it could have been bettered. I would have no hesitation in recommending them.First class.”
“When my brother passed away (on Sunday 13th December 2015.) I was unsure who to use as I live in Northolt, Middlesex and he lived in Brighton. When I spoke to Nick ( from Sussex funeral Services), my instinct, told me to use them. They sounded warm, friendly and helpful and I’ve not been proven wrong. They carried out their duties ABOVE AND BEYOND WHAT WAS “called for” and for that I am TRULY GRATEFUL.”
“Could I just say thank you so much for handling everything absolutely perfectly. I loved your ‘no fuss unless you want it’ approach, and throughout the whole process, and especially on the day there was just the right blend of dignity combined with informality and a sense of compassion that made a painful day go as well as it possibly could.
(Thank you also for encouraging me to take Janet’s flowers home, I’m not really a flower person, but they are just so lovely it would have been a shame not to have see them after Friday (plus I couldn’t really take too much in at the time) so I’m really glad I did now.”
” would like to thank Philip for his thoughtful and considerate handling of my brothers recent cremation. My brother Mike had been estranged from our family for many years, so it was difficult to know what he would have wanted. In the end I, my brother Jon and Mike’s close friends decided that a very basic cremation service was all that was required. We would have a wake and a scattering of his ashes as ‘the special time’ rather than a religious service and traditional funeral. Philip arranged everything and dealt with us in a kindly and sensitive manner at this difficult time. Thank you.”
“I would certainly recommend Sussex Funeral Services. Philip and Sallie were very helpful and supportive, going out of their way to sort out the funeral, which all went smoothly on the day. They gave a caring personal touch to everything, responding very quickly to any questions. Thanks and best regards, James and Maria”
” My family and I are from Portugal and my brother was living in England when he passed away. It was a big shock for us and as we are in another country, things get even more complicated to solve and to deal with everything. We were very lost on how we were going to deal with everything and bring him back to us so we could do a ceremony here. After searching for a lot of funeral directors, the kindness, transparency and professionalism showed by Philip made our decision easier. I cannot recommend Sussex Funeral Services enough and want to thank Philip for understanding how delicate the situation was and for being compassionate and sensitive and treating us with respect. Many thanks again.”
“Hi Phillip,We just wanted to say a great thank you once again to you, Sally and Nick. We feel that you do a true credit to the service you provide and we were so very happy to have found you. I honestly don’t think we could have found a person with more compassion and commitment. The sensitive approach that Phillip effortlessly puts across can only come from someone who truly understands and cares about what you are trying to achieve for a loved one, or where your roots to belief lie. His experience comes across immediately and I found myself felling better about the whole experience for just having met him. His level of attention to detail is second to none. Kind regards,The Henry Family. In memory of a loving brother and son.”
“Hi Phil & Sallie. Just wanted to once again extend our thanks for your kindness and professionalism shown during this last week.The service was so lovely, everyone commented so. You absolutely understood the way we wanted Barry’s farewell, no mean feat considering you didn’t meet him !The support you’ve given the family during this sad time has been a godsend. You both made what is an incredibly difficult situation a somewhat lighter journey and for that, there are no words.Best and kind regards
Emma, Martin, Janine, David & the sleeping Mia !”
Sussex Funeral Services is rated 5.00 stars by Reviews.co.uk based on 31 merchant reviews